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Virtual Campus

We are committed to providing our clients the best value by supporting you fully from day one. Product knowledge is paramount to taking full advantage of what our solutions offer. Proficiency is a baseline; our ambition is that you will excel in using our product solutions by going through a step-by-step and re-imagined self-learning training experience, supported by our U.S. based Performance Management team.

Every one of our PM team members thrives to deliver best-in-class customer support – every day; we regard them “personal success coaches”, who are there to help you every step of the way.

Our Academy offers new and returning users a learning environment that is easy to use, whether you are a seasoned pro or new to the business. The easy-to-digest video modules enable you to learn at your own pace and are available at your convenience.

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Our Academy curriculum covers the following topics:

  • Introduction to Performance Management
  • Introduction to Dashboard Navigation
  • How to Navigate and Build A Vehicle Record
  • How to Reconcile a New Vehicle
  • How to Reconcile a Used Vehicle
  • Introduction to the 4 Scan Types
  • How to Maximize Rebates & Incentives with MS Rebates
  • How To Start a New Vehicle Deal From Inventory
  • How to Start a Used Vehicle Deal from Inventory
  • How to Start a New Vehicle Deal from Run Scan
  • How to Start a Used Vehicle Deal from Run Scan
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As part of onboarding, you will receive credentials to access our Academy and curriculum offered. To contact your Performance Manager within our support team for additional training, email PMTEAM@MARKETSCAN.COM

“I have been using Market Scan for over ten years and it makes it so much easier to make a deal.”

JJ Wilkenson, General Manager, Ken Garff Honda

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